← RestaurantBS
Refund Policy
Last updated: October 2026
RestaurantBS is a monthly subscription. Here is exactly how cancellations, renewals and refunds work.
01 — Cancelling
You can cancel your subscription at any time from Billing inside the app. Cancellation stops the next renewal; your restaurant keeps full access until the end of the period you have already paid for. We don't charge cancellation fees.
02 — Refunds
- First 14 days: if you are a new customer and the service doesn't work for you, contact us within 14 days of your first payment for a full refund.
- Renewals: if you were charged for a renewal and no longer want the service, contact us within 7 days of the charge; if you haven't meaningfully used the service in that period, we will refund it.
- Later than that: subscriptions already used are not refundable, but cancelling always stops future charges.
03 — Failed payments
If a payment fails, we will retry and notify you. After repeated failures the account may be paused; your data is kept and restored once the payment is settled.
04 — How to request a refund
Contact us through the in-app support chat or reply to any invoice email, and we will process approved refunds back to your original payment method within 5–10 business days.